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UPS Supply Chain Solutions
Service Parts Logistics

As competition in today's global marketplace becomes more complex, companies must look for new ways to reduce their post-sales service costs, provide better and faster customer support worldwide, and accelerate the movement of parts and products post-sales through their supply chains.

UPS Supply Chain Solutions is a global leader in bringing a fully integrated approach to the post-sales support cycle. Our proven service parts logistics capabilities can result in many advantages for your company, among them is improving service, returns and repair response times for your customers.

We take the disparate parts of the post-sales support cycle, which in the past required dealing with several different providers, and give you a single point of contact for the entire cycle.

UPS Supply Chain Solutions has the proven experience, global capabilities and systems to drive post-sales efficiencies and improve your business performance. Our portfolio of post-sales capabilities includes:

  • Service parts logistics
  • Returns management
  • Field tech support
  • Global field stocking network enabling one-, two- and four-hour response times
  • Central distribution centers
  • Depot and field repairs
  • Parts planning
  • Asset recovery and recycling management
  • Advanced IT and visibility systems
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